CRM CallCenter
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  ooc pa R
Call Office -
  ooc pa R
Oracle Oracle CRM on Demand Release 17
  ooc pa R
CRM - -
  ooc pa R
IP-
  ¤ ooc pa R
  ¤ Mepop
  ¤ Ca
  ¤ Paoa cepe R
  ¤ R aax
  ¤ R cpaxoa
  ¤ R opoe
  ¤ R ee
  ¤ R eoc
  ¤ R aece
  ¤ R eap
  ¤ R eeoe
  ¤ popa ooc
  ¤ poe ...
  ¤ Kaao R-poo
  ¤ Oop R-poo
  ¤ Me cepo
  ¤ op R-pee
  ¤ O epe
  ¤ Mape R
  ¤ Meee R
  ¤ Oea eoc R
  ¤ aae R
  ¤ R on-demand
  ¤ Oco R
  ¤ K o R
  ¤ epco
  ¤ oee cc
  ¤ Coap epo
  ¤ Koca
  ¤ oca a ooc
  ¤ Peaa a cae
  ¤ Ca o CALL-epax
  ¤ Coap epo
  ¤ Pe R-pee
  ¤ Ke-Koaop (Mpo)
  ¤ Apx ooce 2009
  ¤ Apx ooce 2008
  ¤ Apx ooce 2007
  ¤ Apx ooce 2006
  ¤ Apx ooce 2005
  ¤ Apx ooce 2004

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PR



:

R: o eop pae. R-poe pae

Ka oae eooo e eo-opepoa oa cpe opeo. Ec opoc oae apepoa co op, copee ceo o o cex oeo:
- Meeep o oa aoc o cox ...


Po R-pee eapc 2003 o

Po R-pee eapc ee e coppoac axoc coco caoe. Te oee epeco a o coco pa eex pa R-cep. 
oo aop ca pe poec coceoe cceoae pa. ...


R - o pea paeco ocece

Ceo paec eooo a eooe ae, oopo e cpeoc ca o opoca R. o ecop a o o oeco aopo cpec paccaa o oeae R-poo peaa coe o x epe, oe ...


Poccc po R-cce e paac a ce aoo cpeeo eca

Ceo o e e cop c e, o o ec eoxoo paooe paee. Cece oo cocoo, apaex a oee eoc eeoc oa. apep, paeec oca, oa aooooe, ...


Kpece aop cexa R DW

p oppoa ee pep poea cea cee o o pe opex pepe cexa. o o oa aaoo ea oppoae x aa ee ope paoo aopa oecex oeo ecx ( ...


ec ea R-exoo

oa pe eca

O R-exoox ceo oop oo aco. peeceo ocopex oax. apep, o R (Customer Relationship Management paee aoooe c ea) o e poco ooe popaoe ...


cop ee, oe, epee, copooee R (Customer Relationship Management)

Meaopo aaa. O oo opo o oooo ea oaaeca? oaca. p ocee ooo aao epoexeco poeoc eo CCCP a ece co px oo "Caa KCC" "e a 3 oa" ...


Ka poo peea R-cce?

Ka poo peea popax poo? Cec eo pooca, oope oc e , a epee x oo a.
epecee ocaoc a ocoeocx, oope oa peea R-cce. T.. R-ccea ...


o aoe R o aoe OLAP?

oceee pe ep Customer Relationship Management (R), Online Analytical Processing (OLAP), Data Mining, xpae ax poo o opeee pax ceaco o opao exoo. Oao eocaa opa, ...


Ka ocac epax

Ooee eca R - a ooee opoco cec:
ce o ocoo o e a;
a x cae, o ce ocae aac;
a oaoe e, acoo xopoo oc eo caoo;
oce ao o ...


cepa eo

ce coeo opeoo peeca o acpoa o oeaoo oae ocao co op eo a x. Ceoaeo, c eo o "opaoa". oee aoo oxoa coc eo ...


Deductor:R aa eco a

a opaa poecce coe eeoc cpec acpoa p. oo e eoxoo pao opaoa pao, opepc a e e, oope poc ao p c ae apaa. eoopoe pe aa ...


e pa o pace

Ceo e e eoxooc ea eecoopaoc pacea ooeco eoc ocpoe opaoo cce pep. oa, ae e eoxooc ocaaac a ocox ooecx epax oaaex ...


Opep a ea, paoa eeepa

Coo eoopepoaoc ceac oo ca o oo ocaa-epea. Oao, o e cepo, opoc R Pocc pace oe eeo. ecoo, oco oa oa eoxooc coa a ax ...


R e , R o aa cpae   ( 11.03.2005 )

ao cae ocoo coc ep po, po, pooe . ., ...


R pee acooo aaa

eoo R pee paao ooo oxoa acoo aa. C o pe aco o coa aaa, oo o oe po c ooc ea coa poocece oe. Oao occe ax eo aco c ...


R: opa pa?

ope exoo pae aoaa pao oo accopc c e oa, oceeo o opopaoo aaa copo o paoo oa opex exoo. R oe p o pep. K ...


o oe copo R, Ka ocpo ocao opeee

ooo oc Cpco oo epeeco oa oe o po: o cae aece aaa o ooe ocaa oopoa c aece ocaa o ooe pep, oope xo cep ...


ococo oo poceac

e oe poecco ec-exoox, e e epooc co a opeeeo ace. Ec pao oo pee opc-aopo ca, o e oe e ocp opeoc ocaa a poe. o acaec a cep B2B ...


Kopoo o R-ocae

o aoe oca? Koa e ae, a oc o o ca, opaaec a oo, coeo po p, o oe ececeo. ooo, o o-o x e ae, a a oc, e po ...


R: poeaa eooo eoo eca

cae pe oe, o-epx, o poeae pae ooe c ea (R - Customer Relationship Management) , o-opx, o eooo pee poea aoo acca. Mp ocoo eec, opaca e paoeo ...


ce R

Koa oce ca epe oaa a coeceoae ec aa oa, oe coeceoa eeep o epcoa aa opoc: Ka caee, o e oaa a p?. peeoaa a o c execo ...


R epecae oo po caoc apo poca

cooae R-exoo epecae a ope peeco oa caoc apo opopaoo pa. O ocoeocx pocccoo pa eo pae eco c oo R Ko paccaae aa ...


Paee a ea

ao aeo, a e aec, 1999 o ac ococoo R-opa p o, o epe a-p oa cce R Pocc ao pec e oo cepe acox c, o oa oco pep, ...


Oracle oo Siebel

Kopopa Oracle pooae ooa co cpae ooe opeo: ce a PeopleSoft Retek ee oec oa Siebel, pa a pe R-pee. Ceo cao eco o o, o opopa Oracle oae coeo ...


R e e ac

cceoae cxoc o e: poo po R-cce opaaec poc. ce o opoc aoeae "ooa" eo paooc peocaee R o apoc. Po R-cce (pee pae aoooe ...


a CMM (oe aeca oa-papaoo popaoo oecee)

coee eooo caap Meooo, caap o o cooao RUP (Rational Unified Process) Opaa eoo a poea Ocoe eo pae apoca a ee Ta peoa ...


Ocoe ee Business Intelligence 2006 .

Texoo Business Intelligence (BI) a oe opa 2005 ., a o ec co p. Eeo opoc opaox pooee opaa, poee oae Gartner, oaa, o BI a a opo ece cpe x ax 10 ...


oxa WiMAX R-cce

cep pp cp a o pa pacca o ecpooo c WiMAX cpecax aoaa pae ooe c ea (R-cceax). ape 2004 oa cep eeoa CNN aa ec exoo c aoee pa, ...


S7 Airlines: epee R a a pepea

Koa S7 Airlines o o poea pepe, cea ae a apao epecope e aoooe c ea. a oe x ee oepaop aa o poe o epe Cce pae aa (Branch Management ...


R caoc ac caapoo ocoo O

Po cce pae aoooe c ea (R) ee o po a ax aax. a pe o popa a capoaoo aea poe a ce. pee cpex px oa R-cce caoc ...


R epeoe a pcc

R e oo co ep cep T.
a apeapa, paa, pacpoaac ae, cpeaec eaopae: o epeo oe ceo critical rehearsal moment.
Ta e epeo oeo R oe ca ...


Kpcep ep: ece oa oe epecc poaa, e ea

a 15 e, oope Kpcep ep peoae Pocc, ooe eoc.

Oao, o eo e, o cx op ece oa oe epecc poaa, e ea.

-Mo cpa co epe eae o pocccoo ...


Ka ocpo oa oe BI-cce

O ex eeo, oeax a ce pao o BI-cce, ec aoea eo oe ax. Oa oe cea cce cpo, o oao, a oe, aoopo, pepa ee eoopo co popaoo ...


O e paccae a

Copee opee e eoe. Ka ec po c o epa oc oo, o oae e ox pae c ooce ea op a o? Paccaae pee ocaoo oa ...


epaa oepa eo cpeca aoapoax e-exoo

Oo ee pa epe, popeax oco aaoc oceee pe, ec epexo o peocae opa peocae cepca aoapoa ccea. ox cepa ce e caa e oo coo ...


Keca opea p

Paoa cox pa oaae oa pope epeco ea, oop opee po eca oeceae, a opao, eo cecoae pae oocpoo epcee. Oae coe peaa cc eoce ...


o pecco R

opaoa ccea oa capea epepea. peop oae, o eoxoa oepa IT ec-poecco. O x poe oo aa ooe e co, c eo aa a cea epee cce eoee. ...


oa aoaa

Po e ooe apa ocao pao a oepae cce aoaa oca acx . Cpoc a oe exoo pee o oac opo ae eoope "oe" ee. Oo x oo ca oaoe ...


R: pa ea

Cece oo paoepoe oocoae e eca:
coae oeopeoo ea
ep pep

pecae cee aea eoo opoo ao, eo ecoo eo aa. O aco acepo coe ...



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