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Oracle Oracle CRM on Demand Release 17
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CRM - -
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IP-
  ¤ ooc pa R
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  ¤ Paoa cepe R
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  ¤ R ee
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  ¤ popa ooc
  ¤ poe ...
  ¤ Kaao R-poo
  ¤ Oop R-poo
  ¤ Me cepo
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  ¤ O epe
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  ¤ aae R
  ¤ R on-demand
  ¤ Oco R
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  ¤ epco
  ¤ oee cc
  ¤ Coap epo
  ¤ Koca
  ¤ oca a ooc
  ¤ Peaa a cae
  ¤ Ca o CALL-epax
  ¤ Coap epo
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  ¤ Ke-Koaop (Mpo)
  ¤ Apx ooce 2009
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PCaoe aeoe peee, poe o aece co

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o cooc o aac c cppa R pa. Cce epaop "Texocep A/C" pop oa Cy aopaop. Ka eco, Cy aopaop oa capex oa a ae ooo R pe, oaec pao R ...


paee ooe c ea: o opee apep

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copec paee ooe c eo cao c ceao o «e» «opee». C oo copo, e (a. cliens - ac) opaeae acoc. pee Pe ...


R apoa?

Aece c, Koepec peop oa« Aco»

ao oa, coec c eoxooc epe R -cce, o eaeo pee cecoao oo a apaa – opoo po c ...


e o opaa o aoooex c oae

David Sims

pa, oa oop, o paee aoooe c oae - o oopeeo ccco aa. poea o, o o aco a, e oo, a e poe. p, ce, eopae, e epe ...


Texoo o poc

Papac e eo pe pc acc e aa o pex a ocee a ece. oca eo o p c pee oooo pa ope 1987-o, poccc aac pca 1997—98 oo ...


Po opao oo pace

Aeco CNews Analytics (CNA) poeo cceoae pocccoo pa Call/Contact Center (CCC), oceoe e ee ca ocox ee pa oo apae eca Pocc. peapee o, oapooae oae ...


R a ao aoco po

aoc po po axoc ceo a oee. Kpe caoc ce ocee, a co x oe — ce poe. oo ce oe ao cpec oco po . Cece oo ec poc cpoca a pee o ...


Oc o

 «Paoa e o, ao aa – ep», - a c pooca oo e oxapaepoa eo a, ec ocoeec coea aopa ca, oop E-xecutive e ppe « ...


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pecae cee aea eoo opoo ao, eo ecoo eo aa. O aco acepo coe ...


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opaoa ccea oa capea epepea. peop oae, o eoxoa oepa IT ec-poecco. O x poe oo aa ooe e co, c eo aa a cea epee cce eoee. ...


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S7 Airlines: epee R a a pepea

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ce R

Koa oce ca epe oaa a coeceoae ec aa oa, oe coeceoa eeep o epcoa aa opoc: Ka caee, o e oaa a p?. peeoaa a o c execo ...


R: poeaa eooo eoo eca

cae pe oe, o-epx, o poeae pae ooe c ea (R - Customer Relationship Management) , o-opx, o eooo pee poea aoo acca. Mp ocoo eec, opaca e paoeo ...


Kopoo o R-ocae

o aoe oca? Koa e ae, a oc o o ca, opaaec a oo, coeo po p, o oe ececeo. ooo, o o-o x e ae, a a oc, e po ...


ococo oo poceac

e oe poecco ec-exoox, e e epooc co a opeeeo ace. Ec pao oo pee opc-aopo ca, o e oe e ocp opeoc ocaa a poe. o acaec a cep B2B ...


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ope exoo pae aoaa pao oo accopc c e oa, oceeo o opopaoo aaa copo o paoo oa opex exoo. R oe p o pep. K ...



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