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Oracle Oracle CRM on Demand Release 17
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IP-
  ¤ ooc pa R
  ¤ Mepop
  ¤ Ca
  ¤ Paoa cepe R
  ¤ R aax
  ¤ R cpaxoa
  ¤ R opoe
  ¤ R ee
  ¤ R eoc
  ¤ R aece
  ¤ R eap
  ¤ R eeoe
  ¤ popa ooc
  ¤ poe ...
  ¤ Kaao R-poo
  ¤ Oop R-poo
  ¤ Me cepo
  ¤ op R-pee
  ¤ O epe
  ¤ Mape R
  ¤ Meee R
  ¤ Oea eoc R
  ¤ aae R
  ¤ R on-demand
  ¤ Oco R
  ¤ K o R
  ¤ epco
  ¤ oee cc
  ¤ Coap epo
  ¤ Koca
  ¤ oca a ooc
  ¤ Peaa a cae
  ¤ Ca o CALL-epax
  ¤ Coap epo
  ¤ Pe R-pee
  ¤ Ke-Koaop (Mpo)
  ¤ Apx ooce 2009
  ¤ Apx ooce 2008
  ¤ Apx ooce 2007
  ¤ Apx ooce 2006
  ¤ Apx ooce 2005
  ¤ Apx ooce 2004

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Ca o CALL-epax

a e eeo c pooo, ae e oa-ep apeca eo

oce a ca pae o R exoox, e cocooc ecoo cpe co pooe cpaxox oa. Oco eoo cpe a poca ae e exoo ocpoe oa epa apeca eo, oox ...


oep call-epocpoe Pocc: o ec o

ce oee oe caoc o a, o cape eo ee eca  oo pe pea eo e.  xo aae o cex e e cece, oee pee  exoo oaac eca e, coaa ...


WINPEAK R/CALL CENTER: o opao oao pae aoooe c ea

Ap Mapao,
..., peop OOO epe oco poeo o oe eoc aoec c ea o eaeo pee opaea, pee ceo, aoaa poecco opao oao. Oao ...


"" eca

Poccce o-ep e ep coe cac aae aa popoa poccco p o-epo "e" poo poca. cao Pocc poo eee oc. Poccce oa, a x apee oe, ca ...


Opaa pae epo eeoo c c eo

C pacpee cooa copeex opaox oaox exoo oa oe op aoa pep c eo. p o ocooe aee popeae coae pae epo eeoo c. Tae ep aco ...


paee Call-epo a c ea "coeco" op oaa c

Xe e oe? eae cceoa oaa, o cee oeopeoc eo (customer satisfaction) pooae eac. Call-ep accoo pecae caoc ca c o epoa oa oea a ...


oee eoc eox call-epo

Maee call-ep caac c o poea. M a paccae o o, o o ea, o ceo peooea x. Moeco pao ceec o o, o eoe oepaopce ep (. e. ep, acae e oee ...


Mo a eeo - o e oo?

OEM A TEEO? aoee coe cpeco oa ae pe ocaec eeo. ca, o ce epoe, e ae oo oe, oo cece Moce o-ep c oe eox ocope ...


Oe c pea oo

" ae, o oa a
epecaa ccopc -a e,
o aco oaaoc,
o ee xaao a cex".
o Mapc, 1933 . Pooe oa, oope op oee-eee pape coo, xopoo a poe, ...


Ee pa o ooe oa-epo

Cac o ao o e paccae o e cpee co ao. e oeope popeee - ec. A a ocoa eo caaec eaee ea o oa, paoae a pe c eco opee, oa ...


ooa oa-epo

oca oepaopo c oa-ep e aeo e ooooe coocoeae, a opa . ox c eo aaec pao e, px eccoa o... Ec oo apee coae oa-epa, eoxo o ...


Teeoa ecea: a a ca opee?

oceee pe oa ce ae paea opa, opepoa a opee, pee on-line, paa oce co ca, e oo a xapaepc popeaeoo oapa, opeec c opo cea aa. ecop a ...


Texoo ocpoe Call-epo

TP OXOA o coa Ape pcoo, eepaoo peopa oa CompTek, a ceo cece ecoo oxoo ocpoe epo opao oo (O), cooece pa oe cop pa. coo po ...


O epe Call-epa ae "Pcc caap" (Pocc)

a ecoo e poo cac a a e ac oca eo o eeo o opa RBC daily, a Pcc caap aac o epeoce coeo call-epa Moc peo. Ocoa pa poec eocaoo ...


Poccce oa e ep acopc

c call-epo oc ce opaca epeco, oao oopao o epec poccce oa po oopoa call-epo, ac ae oce ATC
Ceo Moce aepae co pao Tpe ...


Call-ep, a e cpe oe poa a aope

e oo e cepe, o ope a pe poa aooe acoee pe oe coa. c c opacae cooc peaoo oaa poaa c oaee. epa a epe 9 ece 2004 oa apa ...


Poc pep oocpee ope a pe aca eee cooexoox oa pa pee o epe cepex exoo

e cepe, o opooe oeco pocccx oa, peaax co c cepe opaox exoo, o oop, e co aoc o coe coceo T-pacppe. Paeec, pe e e o oepo ape, a o ...


ooeca apeoa eoc Call-epo

ae o oea pooee, epee cce opao oo oxoc aa  p c. oo a epoe eco xo ae aa cecx ec-poecco  ee peec o epe ...


Call-ep acoo ceope

ecop a x op call-epo R-pee, e-ao poccc aco ceop ce ee aae o ooe oao exoo ocepa o. Acopc c oepaopcx epo aax oc oa opae ...


oee eoc eo-opepoaoo eca a ocoe epa exoo oa-epa R-cce

Oo ax x c pocxox ceo peoox ee eoax ee eca c copeee opaoe exoo, apaee a eoe cooae cex aao oa c eo copa, opao, ...


ep opao oo: ecoo pea pacoo pa

Ceo peax oex o eee pecce ce ae ccac a oep eeoa 8-800-.., o oopo oo o ooe opa o ax-o ax, oapax cax. a ae, oeo e, eco, o a ...


Call-ep e cax a a ae o cox copo

ce oee pacpocpaee Pocc call- contact-epo, ae oace a oeecex, a apex cepo oac opaoo eoacoc. o x e, oe poccce aa oca ax pee e e ...


ococa eoca call-epo

o aoe call-ep - acoc, e o oaec o poo ATC, oopo oe o ca opao oo c appae oo pacpeeee ap a oepaopo? a cao ee cec opoee opae pa, ...


Oee opo aeca pao ox oepaopo

O ax aceo opoa copeeoo epa opao oo ec oee opo aeca pao ox oepaopo. Oee  oae a, oop eoxoo po oepaop, epe e, a o coe ...


OOP: "CALL-ETP 2005" (Pocc, www.callcentreworld.ru)

co ax

1. eape 2005 ape 2006 oa Callcentreworld poe coceoe cceoae, oopoe apoo cee cee pa: Acopcoe call-ep apex pooe oopoa O ...


Ka poccce oa opaa co o pee eo

aoa ea oe ca oa oapo. Oa e oo e cae eca ec-poeccax, o ooe a oe coco apaoa. p o a pee coepeo ecaa.
epeop apxepo-cpoeo ...


Copeee oce ATC o ceceo e xapaep eox oa

Ao po   Copeee oce ATC o ceceo e xapaep eox oa, oao a pocccx pepx oe x oooc oa ocpeoa eocaoo Po opopax eeox ca peepeae ...


Ocaaec a !

O opex peec oa a ox pax  ec eoopepoaoc. o po o pae opaa call-epo. O eex o apae, a ae ax epceax pa oppecoe A ...


Ccea poax oa (Cisco Unified Communications) ope paoee eco copa

copeex opaax coppoaac oe coa oaoa cpea, aa oeco cocoo c. Cop, apep aa oac p c po c oo eeoo, oocox cooe, epoo o, aco, ...


Call-ep: cpaae pee epo

Call-ep: cpaae pee epo oe call-epa ooo pao. O oa o pacppe ep o opaoe oo, pe - O cooecee oopoae, aoape pao c ea. ee po pa ...


Call-ep p. ep c peopo call-epa life:)

Kao ac xo pa pxooc o call-ep coeo ooo oepaopa p ooe ax-o poe opoco. oo pe opoee paccpoc o aco oox cpaox c eocpeceo ...


Call-ep p. ep c peopo call-epa Beeline (pace Paocce)

pac epe opaa Mobilnik.ua oce ep oep eo oepaopa Beeline (a x aaec call-ep). a ce a opoc oeaa Oec Cepca peop o oca eo AT pace Paocce, oop ...


Call-ep p. ep c pooe call-epa UMC

Call-ep ceo ec eoeeo cocae opoa oo oepaopa oo c. e o e oe e cpa aeco oca aoo x. a o pa oce call-ep UMC. a ce a opoc ...


Call-ep p. ep c peopo call-epa Kecap

aepa cae o call-epax ax ox oepaopo, cop epe opaa Mo oce o epo oca eo oa Kecap. oce poeeo cpc o cao a co ooac c Eeo ...


Infra Telesystems: Ka call-ep o-coe ae

Poccc papao pee opaa call-epo Infra Telesystems e oee 7 e paoae a pe. O o, a oa paec c caa aeo po opac, CNews paccaa peop o pa Infra Telesystems ...


Po cce IP-eeo pace eeo, o epo

oce o co opoca opeoc eo cceax IP-eeo, o poc peae ae ca ocaax paox cce PBX. [Private branch exchange eeoa ccea acoo ooa] ooo poc ocao ...


epee call-epa e e, ec ec oe o

Kope a ox pax oa o oo po, o opopae call-ep pepaac poco ocoa eoxooc. ce oe oa aac o coa eo cpp aoec c ea. Oao oa oox ...


Pocc: oepaop call-epo e o paca

C caoo oea oe epo opao oo (O) epe caa poea eec apo. p o aoc po oepaopo e oo e oepaec coe, o ocoo oepaec. xoa aoo apooo pca e ...


Ke a pooe: a oaeo oe oepa ooc cox eo

Ape Mape, peop apae eeoaox pee oa Oberon. O opex peec ao, paoax poe, ec xopo cepc, oop e ooe e epe copeex eeoaox ...


oa oe o oepo

Ec pao opaoa pao oepo, o pope cpaeecoe aee. a ocee 30 e oep ec opo a apeo eeoc oa cax pax opace. o oa oea oepo peaoa ...



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